FREQUENTLY ASKED QUESTIONS
Below is a list of answers to the questions most frequently asked by our patients.
Click on the title of a question to see the answer.
The subscription is paid in full after the first session. You will be given a bill for the session after each treatment included in the subscription.
We have a 24-hour cancellation policy (working day). Treatments of an hour and a half or more must be cancelled at least 48 hours in advance. For any cancellation not respecting this time frame, the treatment will be charged.
Most of our therapists have a lot of demand and a last-minute cancellation is detrimental to them and other patients.
Our therapists are ASCA and/or RME certified. Each complementary health insurance company defines a list of therapists that it covers. We recommend that you contact your complementary health insurance company with the name of the therapist you plan to meet at the Clinique Naturelle to check whether your complementary health insurance company will cover the treatment. Do not hesitate to contact us should you have any doubt about the name of the therapist you are planning to meet with.
Despite our love for dogs, cats, ferrets … we do not accept pets on our premises for reasons of hygiene and respect for other patients.